@misc{Tikhonenko_Oleg_Estimations_2008,
 author={Tikhonenko, Oleg and Gola, Artur and Ziółkowski, Marcin},
 type={artykuł},
 publisher={Wydawnictwo Akademii im. Jana Długosza w Częstochowie},
 title={Estimations of loss characteristics of single-server queueing systems with non-homogeneous customers},
 address={Częstochowa},
 year={2008},
 language={eng},
}